ESSENTIAL MANAGER’S MANUAL: BY ROBERT HELLER AND TIM HINDLE.

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Ohh, I’m sorry folks. As I said every week on this particular day as per the IST (Indian Standard Time). I will share this manual.

But, unfortunately, it was delayed.

Alright.

INTRODUCTION:

The art of getting your message across effectively is a vital part of being a successful manager.

From understanding body language to writing reports and proposals-all the key aspects of business communications are clearly explained.

Finally, a self-assessment exercise allows you to evaluate how good you are at communicating. As you begin to communicate more effectively.

LEARNING THE BASICS:

Everybody communicates in one way or another, but few managers deliver their messages as well as they can.

POWER TIPS:

  1. Encourage your company to improve all types of communication.
  2. Note that good communicators make much better managers.
  3. Be non-judgmental when trying to overcome other people’s barrier.
  4. Match your medium to your message with great care.
  5. Whenever possible, use visuals to communicate.

Good communications are the lifeblood of organizations. It takes many forms such as speaking, writing, and listening.

BEING EFFECTIVE:

In management, you communicate to get things done, pass on and obtain information, reach a decision, achieve joint understanding, and develop relationships.

RECOGNIZING BARRIERS:

There are always at least two parties involved in the communications, each of whom may have different wants, needs and attitudes. If they conflict with those of other parties, and such barriers may stop you conveying or receiving the right message. Any communications must overcome such barriers if it is to be successful, and the first step is to recognize that they exist.

COMMUNICATING POSITIVELY:

Maintaining eye contact, listening to what the other person is saying, and mirroring the body language all help you to communicate successfully.

ACHIEVING CLARITY:

THREE RULES TO GOVERN GOOD COMMUNICATION:

  • Be clear in your own mind about what you want to communicate.
  • Deliver the message succinctly.
  • Ensure that the message has been clearly and correctly understood.

CHOOSING METHODS:

Decide on your message first: then select the best method to covey it, make sure that you have mastered its technique.

COMBINING METHODS:

Methods of communications can be grouped into five main types:

  1. The written word.
  2. The spoken and (heard word)
  3. The symbolic gesture.
  4. Visual image.
  5. And a combination of these.

 

With respect.

 

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